Effective Date: 25 Sep 2024

At Artistic Monotone (“we,” “us,” or “our”), we are committed to safeguarding the privacy of our customers and users. This Privacy Policy outlines how we collect, use, store, and disclose your personal data when you visit and make purchases through our website https://jsartline.com/artisticmonotone (the “Website”), in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and other applicable privacy laws.

By using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from accessing or using the Website.

1. Data Controller

For the purposes of the GDPR, Artistic Monotone, located in Australia, acts as the data controller. We are responsible for the collection and proper handling of your personal data.

If you have any questions about this policy or how your personal data is processed, please contact us at: support@artisticmonotone.com

2. Information We Collect

2.1 Personal Data We Collect When you use our Website, we may collect the following types of personal data:

• Contact Information: Name, email address, phone number, shipping and billing address.
• Account Information: Username, password, and other account details.
• Payment Information: Credit/debit card information, PayPal details, or other payment data required for transaction purposes.
• Purchase History: Information about the products you have purchased and your shopping preferences.
• Communication Data: Emails, messages, or other communications with us.
• Technical Data: IP address, browser type, device information, and data about your interactions with our Website.

2.2 Non-Personal Data We may collect non-personal data such as usage data, demographic information, and website activity data through cookies and other technologies.

3. Legal Basis for Processing Personal Data

We only process personal data when we have a valid legal basis to do so, as required under the GDPR:

• Contract Performance: To fulfill our obligations under a contract, such as processing orders, payments, and providing customer service.
• Consent: When you have given explicit consent to receive marketing communications or newsletters.
• Legitimate Interests: To improve our Website, enhance user experience, prevent fraud, or ensure network security.
• Legal Obligations: To comply with laws, such as tax regulations and mandatory reporting.

4. How We Use Your Personal Data

We use your personal data to:

• Process and fulfill orders, including shipping and returns.
• Manage your account and provide customer support.
• Communicate with you about your purchases, special offers, and updates (with your consent).
• Improve our Website, products, and services by analyzing usage patterns.
• Prevent fraud and secure the Website.
• Comply with legal and regulatory requirements.

5. Marketing Communications

With your explicit consent, we may use your personal data to send you promotional emails and marketing offers related to our products. You can withdraw your consent at any time by clicking the unsubscribe link in our emails or contacting us at support@artisticmonotone.com.

6. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to track your interaction with the Website, improve user experience, and deliver personalized content. You can manage cookie settings in your browser preferences. For more information, please refer to our Cookie Policy.

7. Sharing Your Data

We will not sell or rent your personal data to third parties. However, we may share your data with the following entities in limited circumstances:

7.1 Service Providers
We may share your personal data with trusted third-party service providers to perform tasks on our behalf, such as payment processing, order fulfillment, website hosting, and marketing services. These service providers are obligated to protect your data and are only allowed to use your personal information as necessary to provide these services.

7.2 Legal Obligations
We may disclose your personal data if required by law or to comply with a valid legal process, such as a subpoena, court order, or regulatory request.

7.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to a third party. We will notify you if such a transfer occurs and if your personal data becomes subject to a different privacy policy.

8. International Data Transfers

As a global company, we may transfer your personal data to countries outside the European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place, such as:

• Using Standard Contractual Clauses approved by the European Commission.
• Transferring data to countries that the European Commission has deemed to have an adequate level of data protection.

By using our services, you acknowledge and consent to the transfer of your personal data to countries outside your own, including to the United States and other jurisdictions.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, such as processing orders or complying with legal obligations. After this period, we will securely delete or anonymize your data.

10. Your Rights Under the GDPR

Under the GDPR, you have several rights regarding your personal data:

• Right of Access: You can request access to the personal data we hold about you.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
• Right to Erasure (“Right to Be Forgotten”): You can request that we delete your personal data in certain circumstances, such as if it is no longer needed for the purposes for which it was collected.
• Right to Restrict Processing: You can request that we limit the processing of your personal data in certain situations.
• Right to Data Portability: You can request to receive a copy of your personal data in a structured, commonly used, and machine-readable format or request that we transfer your data to another controller.
• Right to Object: You can object to the processing of your data if it is based on our legitimate interests or used for direct marketing.
• Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us. We will respond to your request within one month.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. However, no method of transmission over the internet is entirely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

12. Data Breach Notification

In the event of a data breach that compromises your personal data, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by GDPR.

13. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal data from children under this age. If we become aware that we have inadvertently collected personal data from a child, we will delete it as soon as possible.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

15. Contact Us

If you have any questions or concerns regarding this Privacy Policy, your personal data, or wish to exercise any of your rights, please contact us at:

Artistic Monotone
support@artisticmonotone.com