Welcome to our Frequently Asked Questions page! Here, you’ll find answers to common questions about our products, shipping, returns, and more. We’re here to help make your shopping experience as smooth as possible. If you can’t find what you’re looking for, feel free to reach out to our customer support team. Happy shopping!
Frequently Asked Questions
1. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.
2. How can I track my order?
Once your order has shipped, you’ll receive a tracking link via email. You can also track your order in your account under “Order History.”
3. What is your return policy?
We offer a 30-day return policy on most items. Please ensure items are in their original condition with tags attached.
4. Do you offer international shipping?
Yes, we ship to select countries worldwide. Shipping fees and delivery times vary by location.
5. How can I change or cancel my order?
If you need to make changes or cancel your order, please contact our customer service within 1 hour of placing your order.
6. What should I do if I receive a defective item?
We apologize for any inconvenience! Please contact our customer service team, and we’ll assist you with a replacement or refund.
7. How do I care for my apparel and accessories?
Care instructions can be found on the product page and the labels of the items. Always check before washing or using any product.
8. Do you have a size guide?
Yes! A size guide is available on product pages to help you choose the perfect fit.
9. How do I contact customer support?
You can reach our customer support team via the Contact Us page or by emailing us at support@artisticmonotone.com.